Voyc.ai

Voyc.ai enables companies to check 100 per cent of contact centre interactions with its speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience.

The Voyc team is dedicated to bridging the trust gap between companies and customers by empowering contact centres to handle every single interaction with consistency and care. The company has also set a goal to monitor the calls of 200 million end customers and make sure that they feel 'cared for' whenever engaging with a company that runs Voyc.