Jensen Huang, CEO of NVIDIA, recently stated that IT would become the new HR department. A remarkable statement that provides food for thought. Indeed, in light of the rise of AI agents, generative AI models that perform tasks independently and proactively, the line between IT and HR seems to be blurring. But how realistic is this idea? And what does this mean for organizations?
AI agents, powered by generative AI, are making the move from language to action. These models not only understand texts, but also perform tasks independently within business processes. For example, administrative actions, schedules, or even recruitment tasks such as screening candidates. The potential of this technology is enormous: faster processes, more efficient workflows, and a different distribution of responsibilities between people and machines.
But AI agents don't function in isolation. They operate within existing structures, where they have to work closely with people. This brings us to a crucial question: how do we ensure optimal cooperation between technology and people?
Also read: AI agents and generative AI go beyond taking over repetitive tasks
For years, HR departments have been faced with the task of making the most of talent. With the rise of AI, this responsibility is not changing, but is actually becoming more complex. Where HR used to look only at human skills, they now also have to take into account what AI systems can do.
For example, an AI agent can take over repetitive administrative tasks for an employee. This means that HR must not only determine which employee is suitable for a task, but also how AI can support or even replace it. It's about finding the right one symbiosis between man and machine.
Traditionally, IT and HR are separate worlds. IT deals with technology and infrastructure, while HR focuses on people and talent. But with the integration of AI into business processes, these departments are becoming increasingly interdependent.
Together, these departments can develop a strategy in which people and AI reinforce each other instead of competing.
Also read: The biggest workplace transformation ever: are you ready for AI agents?
The companies that succeed in the future will be the ones that let IT and HR work together to find the right balance between technology and human talent. This not only requires a new way of thinking, but also structural changes within organizations.
For HR and IT leaders, now is the time to take action. It's no longer a matter of “whether” AI changes the workplace, but “how” organizations adapt to this new reality. Talk to each other and ask the question together:
What does our company look like in a world where humans and AI work together?
The future requires collaboration and vision. By starting the dialogue between IT and HR now, you are laying the foundation for a company that is ready for tomorrow's challenges and opportunities.
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