Future of AI: Prediction on 3 ways that businesses will use AI in the future

Every company now wants to be seen as an AI-fuelled company. This quest to adopt and develop AI-based products and services is not limited to technology companies but is also happening with companies operating outside technology space. With new products and services appearing regularly, the future of AI has become unpredictable.

However, a new report published by Future Today Institute hints at all the ways that AI will be developed and deployed in the future. The report comes on the heels of an Accenture report that revealed that only 12 per cent of companies have advanced their AI maturity. With AI maturity contributing to 30 per cent of total revenue, the use and adoption of AI has become extremely important.

If you are wondering what shape artificial intelligence (AI) might take in the interim future then the report from Future Today Institute sets three paths. It says these predictions will become part of a company process, even if they are not focusing on AI right now.

Use of AI to identify points failure

The report says that AI will be increasingly used to make workplaces safer for employees. It says use of AI will be seen in the area of predicting workplace injuries and predicting systems or site failures. As explained by Steven Weiss for Inc, there will be products “capable of monitoring your company for potential pitfalls.”

The Future Today Institute’s report cites examples of Turkish company Intenseye identifying workplace injuries as they happen and San Francisco-based Voxel monitoring employees to determine when they are undertaking “high-risk activities.”

The result of these AI systems will converge to integrate with existing camera and security monitoring systems. In the report, there is also mention of the pitfalls with such a system, including the need to be wary of the model’s bias. While the use of AI to identify points of failure in the workplace is a great idea, it will fail if AI does not recognise some injuries or fails to differentiate between injuries sustained by people due to its own bias.

AI will put an end to repetitive tasks

We are already seeing the early signs of AI being used to help human workers with some of their most repetitive tasks. The report published by Future Today Institute on replacing boring and repetitive tasks currently done by humans with algorithms and machines offers a lot of promise.

The report says this form of AI is “the most commonly deployed AI technique among enterprise companies.”

In terms of use cases, there is of course AI being used for repetitive paperwork and form filling efforts. There is also AI being used to support customer assistance services like call centres and help desks. We have also seen AI being used to assist with the work of going through large amounts of data and highlighting the most relevant information.

It might come as a surprise but a large number of executives and information workers spend their time doing repetitive “reading, writing, form-filling, sorting, and similar tasks.” By using AI to do these tasks, the human workers are freed to take on more important business challenges or redirect their energy towards other areas of expertise.

“If it’s work that is relatively simple and repetitive, there’s a good chance you can give your employees software or other tools to do it instead, taking the load off them and freeing them up to do the human-centred work you really hired them for,” Weiss explains.

AI to assess physical spaces and objects

The last prediction from the report is around the use of AI to assess physical spaces and objects. AI models have been already introduced by insurance companies to assess things like damage to vehicles and buildings. Now, the same technology is expected to be used in other areas too.

The report cites use of such AI technology by companies that maintain fleets and facilities and it is said to be done in collaboration with the insurance company. There is also a possibility of such AI models making their way to more common places or company storefronts to enable consistent signage.

What you need to know about the 2022 Tech and Science Trends Report?

The Future Today Institute’s 2022 Tech and Science Trends Report is one of the must read reports for every industry. Each year, the report highlights the key trends impacting finance, insurance, transportation, healthcare, sports, logistics, telecom, work, government and policy, security, privacy, education, agriculture, entertainment, music, CPG, hospitality and dining, ESGs, climate, space, and more.

This year’s report is no different and the 2022 tech trends report on AI shows the state of play for artificial intelligence in 2022. The report looks at key techniques and influential models, and trends across areas like enterprise, consumer space, creative fields, health or medicine or science, geopolitics and military, talent, research, and society.

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2048 1366 Editorial Staff
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